Job offer

Disputes and Merchant Activity Project Manager

Technical sheet

Permanent
Schiltigheim (67447)

Purpose of the Position

In the Merchant scope, the division has particular responsibility for the following application domains:

*Merchant database, handling the management of merchant contracts and reports

*Processing of transactions and merchant reports: discounts, booking, publication of services including regulatory statements and reports

*Handling of payment acquisition disputes

*Management of merchant activity


Level of qualifications/Experience

Level of qualifications: 3/4 years of higher education desirable


Description of the main responsibilities

You are responsible for:

*Carrying out IT project management of the division's “Disputes and Merchant Activity” team's applications: handling of payment acquisition disputes and management of the merchants activity

*Managing projects in this application field, reporting to the team manager

*Providing support to business project management in the same scope

The main responsibilities of IT project management are:

*Reviewing specifications

*Drafting specifications documents

*Producing design and development deliverables

*Unit and assembly tests

*Support for users, approvers and business and IT project management

*Updating documents relating to this work

*Executing production launch through to stabilisation after production launch

*Monitoring the implementation of work

*Taking responsibility for the everyday operation of applications and managing production incidents

*Managing IT projects, by producing reports and managing relations with Transactis's internal and external customers, keeping to the budget and the schedule and meeting quality standards for deliverables

Support for business project management entails contributing to:

*Reviewing banks' needs assessments

*Drafting requirements and functional specifications

*Supporting approvers to approve test cases

*The functional configuration of application components

*Maintaining the quality of service of applications

The work outlined above must be carried out:

*taking account of the standards and procedures in effect at TRANSACTIS

*taking account of the priorities and rules determined by the team manager

*in accordance with the stated costs and lead times


Disputes and Merchant Activity Project Manager

Personal informations

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General Data Protection Regulation (GDPR)

The data controller responsible for the processing of the personal data collected is the Transactis Human Resources Department, in accordance with personal data protection regulations.

Data is processed in order to manage your administrative situation within Transactis and will be kept for as long as your file is active, and then until expiry of the statutory periods.

All personal data collected is intended for the Human Resources Department of Transactis, and may be communicated to authorised persons for the aforementioned purposes.

You have the right to access, correct and erase your data, and to object to or limit its processing. You may also give instructions regarding the retention, erasure or sharing of your data after your death.

These rights may be exercised, stating your first name, surname and postal address and attaching a copy of the front and back of your ID document, by writing to the following address:
Tour Europe, 33 place des Corolles, 92049 Paris La Defense Cedex

You may write to the Délégué à la Protection des Données de Transactis (Transactis Data Protection Officer) at Tour Europe 33 place des Corolles 92049 PARIS LA DEFENSE CEDEX; this person has competence for data protection at Transactis.

If you have any difficulties regarding the management of your personal data, you are entitled to lodge a complaint with the Commission Nationale de l'Informatique et des Libertés (CNIL, the French data protection agency).

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